Refund Policy

Refund Policy

At auraeyes, we want you to be fully satisfied with your purchase. If for any reason you need to return an item, our refund policy ensures a smooth and hassle-free process.

Conditions for Refund:

• Product Condition: The item must be unused, undamaged, and not broken when returned.

• Return Process: Once we receive your returned product and it meets our criteria, we will process your refund.

• Delivery Charges: Return shipping costs are non-refundable and are the responsibility of the customer.

How to Receive a Refund:

1. Return Your Product: Please follow our Return Policy guidelines to return the product in its original condition.

2. Product Inspection: Once we receive the returned product, we will inspect it to confirm that it meets the conditions.

3. Refund Processing: After successful inspection, we will issue a full refund to your original payment method.

Refund Timeline:

• Refunds will typically be processed within 7-10 business days after we receive the returned item.

• The refund will be issued to the same payment method used during the original purchase.

Important Notes:

• If the product is damaged, broken, or used, we will not be able to process a refund.

• Refunds will only be issued once we have received and inspected the returned item.

If you have any questions or need further assistance with your refund, please don't hesitate to reach out to us at +92 3200 801423. We’re here to help!